There is nothing we would love more than for you to have a smooth-sailing and easy shopping experience. We would like to warmly urge you to go over our terms and conditions before making a purchase to ensure a hassle-free transaction. Happy Shopping! 💖
If you see something that you love, we encourage you to already purchase the item as some of our pieces sell out fast. We can't promise that we can restock sold out items but shoot us a message just in case it's back by demand 😉
For health and hygiene reasons, we will only allow exchanges 5 days after you receive your order. The customer will be the one to shoulder shipping to and fro from our warehouse.
We pack and ship your orders promptly; hence, once your parcel has been dispatched, we would no longer be able to exchange the product.
We reserve the right to change the prices of our products without prior notice. We also reserve the right to cancel orders at any time.
Due to varying screen settings that affect light and color, the colors and materials used and that are depicted on our photos should be treated as guides. Rest assured that we try very best to capture all our products with full accuracy.
We take no responsibility for delays or failure to deliver products and any other issue that our third-party courier may experience. But rest assured that parcel dispatch and delivery dates are adhered to from our end since we are just as excited for you to have our Ellie and Me Mommywear products in your hands. If you didn't receive your orders have the estimated delivery date, please message or email us so we can help you track your parcels.
One the order has been confirmed, the item is officially marked as sold. Hence, payment should be made within three days. Failure to settle the amount can result in the cancellation of the other and this will also, unfortunately, mark you as a bogus buyer. We trust that you tend to your purchases responsibly.
If you have other concerns that we may have failed to discuss above, or simply wanna drop by to say hello, email us at firstname.lastname@example.org. Now that you’ve successfully read through all the points we have stated above, we can’t wait for you to wear and love your very own Ellie and Me pieces. Thank you for choosing us to be part of your remarkable motherhood journey. Cheers, Momma!